Jermaine Hernandez · Portfolio

I design and deliver scalable internal systems that modernize how teams work, clarify processes, and accelerate decision-making across an organization.

I specialize in transforming disconnected systems, manual workflows, and outdated tools into governed, reusable Power Platform solutions with intuitive UX, built‑in versioning, and actionable analytics.

Project Management & Delivery Agile / Scrum Execution Power Apps & Dataverse Architecture UI/UX Systems & Components AI‑Assisted Knowledge & Automation
Focus: Internal tools, knowledge platforms, and operational workflows Recent work: KB v2, Velocity Project, LSG Scheduler, Scope & Sales Charter digitization, Catalyst Crew

Capabilities

What I actually design, build, and improve—grounded in real systems, not theory.

Project management & delivery

From messy workflows to governed systems

I take ambiguous, spreadsheet‑driven processes and turn them into structured applications with clear phases, owners, and outcomes.

Examples: Velocity Project (Sales Charter module), Scope Document digitization & versioning, LSG Scheduling.

Agile / Scrum execution

Iterative delivery with real feedback loops

I plan work using SCRUM, ship in small increments, and refine based on real usage—especially for UX and AI‑driven features.

Patterns: sprint‑based releases, feedback‑driven iteration on KB v2 article generation, calendar UX, and component behavior.

Architecture & frameworks

Reusable patterns over one‑off builds

I design frameworks—activity feeds, versioning, export pipelines, JSON content models—that can be reused across multiple apps.

Highlights: Activity Feed framework, Scope & Sales Charter versioning, standardized export pipeline, JSON‑based KB content model.

UI/UX systems

Navigation, components, and interaction patterns

I build UI patterns that teams can reuse: TabList navigation, expandable RTE, vertical/hourly calendars, and dynamic visibility rules.

Used in: Customer Delivery, LSG Scheduler, KB v2, ERG Resource App, Catalyst Crew.

Automation & analytics

Reducing manual effort and error

I wire up export‑to‑PDF, anonymous feedback routing, trainer load analytics, and cross‑data sync so teams can trust their numbers.

Outcomes: improved reporting accuracy, faster turnaround, and better decision‑making for managers and team leads.

Mentorship & enablement

Scaling capability, not just code

I mentor peers on architecture, UI/UX, and Power Platform best practices, using real features as teaching tools.

Focus: conditional UI, Dataverse design, reusable components, version control, and activity feeds—shared through demos and workshops.

Skills matrix

How my project management, Agile practice, and development process show up in real work.

Delivery & process
Capability How I apply it Depth
Project management
Requirements shaping Milestone design Cross‑team alignment
Lead
Agile / Scrum
Sprint planning Incremental releases Feedback‑driven iteration
Lead
Development lifecycle
Design → build → test → deploy Governance & versioning
Senior
Collaboration
Implementation Customer Delivery LSG / ERG / ABI UX partners
Senior
Systems & patterns
Area Representative work Depth
Knowledge & content
KB v2 JSON content model AI article generation (Copilot) Data versioning
Lead
Scheduling & capacity
LSG Scheduler UX Trainer load analytics Weekly/hourly views
Senior
Feedback & engagement
Catalyst Crew feedback Anonymous routing & queues ERG Resource App
Senior
Frameworks
Activity Feed framework Standardized export pipeline Scope & Sales Charter versioning
Lead

Narrative bio

How all of this fits together into how I think, lead, and build.

Who I am in the work

I’m a builder who operates at the intersection of product thinking, Agile delivery, and hands‑on Power Platform engineering. My approach is simple: understand the actual problem, map the operational constraints, and create a system people want to use—and can sustain long after launch.

In practice, that’s meant transforming complex intake processes into guided applications, rebuilding multi‑step scheduling workflows into intuitive calendar‑based tools, and modernizing knowledge‑sharing platforms with cleaner architectures, activity tracking, and AI‑supported content creation. Each initiative required balancing user experience, governance, data design, and stakeholder expectations simultaneously.

Repeatability is important to me. The activity‑tracking framework, version‑control patterns, standardized export pipeline, and unified data models I’ve built weren’t just features — they were intentional architectural patterns designed to be reused across an entire application ecosystem. The same is true for UI components like tab‑based navigation, expandable rich‑text interfaces, and calendar layouts; once refined, they became reliable building blocks for future solutions.

Mentorship and collaboration are core to how I work. I’ve coached peers on Power Apps architecture, Dataverse modeling, conditional UI logic, and scalable workflow design; co‑created governance processes; and used real solution components as practical training material. My goal isn’t just to deliver systems — it’s to elevate how teams think about internal tools and leave behind a clearer, shared framework for building high‑quality solutions.